Company: DNA BPO Solutions (Pvt.) Ltd.
Position: HR Assistant
Location: Gulberg Greens, Islamabad
DNA BPO Solutions is hiring a proactive and organised HR Assistant to support its HR Administration and Operations departments.
The company provides business process outsourcing services to a UK-based client, including HR administration and daily operations for Home-to-School Transport Services for children, including those with Special Educational Needs and Disabilities (SEND).
Key Responsibilities:
HR Administration & Policies
Assist in developing, documenting, updating, and implementing HR policies and procedures.
Monitor HR administration activities, employee records, attendance, documentation, and compliance.
Maintain accurate and up-to-date staff records.
Client Tasks & Reporting
Monitor tasks received from the UK client and ensure timely completion.
Follow up on pending tasks and report delays or issues to senior management.
Prepare regular reports on completed tasks, pending work, team performance, and support requirements.
Operations Monitoring & Support
Monitor daily operational activities related to Home-to-School Transport Services.
Support route-related documentation, staff coordination, and operational records.
Identify operational gaps, delays, and areas requiring improvement.
Coordinate with Operations staff to improve workflows and ensure timely task completion.
Coordination & Compliance
Maintain coordination between HR Administration, Operations, and senior management.
Identify process improvement opportunities and ensure accountability.
Handle confidential employee and client information professionally.
Requirements:
Bachelor's degree in HR, Business Administration, Management, or a related field.
Experience in HR Administration, HR Coordination, or Operations Support is preferred.
Good English communication and reporting skills.
Strong organisational, documentation, follow-up, and coordination abilities.
Proficiency in MS Office, particularly Excel and Word.
Ability to manage multiple tasks and meet deadlines.
How to Apply:
Email your updated CV to: info@dnasolution.co.uk
WhatsApp: 0312 6623 548
