The Institute of Chartered Accountants of Pakistan is looking for a dedicated professional to join their team in Karachi as an Officer Information Technology on a contractual basis.
Responsibilities
- Deliver daily desktop support across the organisation to ensure all computer systems and IT equipment function correctly.
- Diagnose and resolve hardware, software, and network connectivity problems to prevent operational downtime.
- Handle the installation, setup, and maintenance of laptops, desktops, printers, and various software applications according to institutional standards.
- Manage IT service requests and technical inquiries from staff while keeping accurate records of all support activities.
- Coordinate workstation setups for new hires, ensuring all systems meet security guidelines and institutional IT policies.
Requirements
- A Bachelor of Science in Computer Science or a qualification in a closely related discipline.
- Between 0 and 2 years of relevant experience.
- Practical knowledge of IT helpdesk operations or desktop support.
- Technical proficiency in Windows operating systems, Microsoft Office suite, hardware troubleshooting, and fundamental networking.
- Excellent communication, problem-solving, and customer service capabilities.
What is offered
- A market-competitive salary package.
