Olympia Sunrise Services (Pvt.) Ltd. is looking for motivated fresh graduates to join our team in Rawalpindi as QA Interns for our Final Expense Campaign. This is an on-site, night-shift position aligned with US business hours, offering a pathway to professional growth in the quality assurance field.
About the role
This internship provides entry-level candidates with practical exposure to QA methodologies within a professional environment. Female candidates are encouraged to apply for this opportunity.
Responsibilities
- Call Monitoring: Listen to and evaluate recorded or live calls to ensure standards are met.
- Compliance Checks: Verify adherence to scripts, quality protocols, and regulatory compliance.
- Reporting: Assist in the preparation of QA reports and highlight specific areas for operational improvement.
Requirements
- Education: Must be a fresh graduate.
- Communication: Strong English comprehension and active listening skills are essential.
- Technical Skills: Basic proficiency in MS Word and Excel.
- Analytical Skills: Sharp observation skills and clear communication abilities.
What is offered
- Professional Development: Hands-on training and direct mentorship from experienced staff.
- Career Progression: The potential for a permanent job role based on internship performance.
- Practical Experience: Real-world experience in a quality assurance environment.
