Chase Value is seeking an energetic, customer-focused, and sales-driven professional to join its retail operations team in Faisalabad as a Cosmetics Supervisor.
About the role
The successful candidate will oversee the daily operations of the Cosmetics Department, leading the sales team to meet performance targets and ensuring high standards of customer service.
Responsibilities
- Supervise daily departmental activities and direct the sales team to achieve targets.
- Track sales KPIs, spot growth opportunities, and boost overall departmental performance.
- Assist customers with product choices whilst supporting staff with upselling and cross-selling techniques.
- Maintain stock availability, prompt replenishment, correct pricing, and visually appealing merchandising displays.
- Oversee stock rotation, expiry dates, product handling, and tester hygiene standards.
- Assist with employee scheduling, attendance tracking, staff productivity, and practical product training.
- Liaise with branch management and inventory teams regarding promotions, stock needs, and operational requirements.
- Resolve customer queries and complaints professionally to deliver an excellent shopping experience.
Requirements
- Preferably educated to Intermediate level or equivalent.
- Between 2 and 4 years of relevant cosmetics or beauty retail experience, ideally with supervisory experience.
- Comprehensive knowledge of skincare, fragrances, cosmetics, and beauty products.
- Proven leadership, communication, problem-solving, and team management abilities.
What is offered
- Dynamic work culture.
- Career growth and learning opportunities.
- Collaborative team environment.
- Competitive market exposure.
